Negotiations on air passenger rights hit turbulence: EU Parliament takes on airlines

Negotiators from the European Parliament and EU member states have been trying to reach an agreement on the rights of air passengers travelling within the bloc. The current rules date back to 2004, but the scale and nature of air travel have changed dramatically since then. We take you inside the negotiations, examine the key sticking points, and explain why MEPs are pushing for stronger protections for passengers affected by delays and cancellations.